1. About us and scope
This website is operated by FAZBS LTD, company number 17002010, registered in England and Wales. Registered office: Office 811, 85 Dunstall Hill, Wolverhampton, United Kingdom, WV6 0SR. Trading address: 2 Forest Street, London, E7 0HW, United Kingdom. Email: info@fazbs.co.uk.
These terms govern use of this website and the process for business enquiries, quotations and resulting supplies. The website and our supply services are intended for businesses acting in the course of trade. We do not accept consumer orders through the website. If we expressly agree to deal with a consumer, mandatory consumer rights apply.
By submitting a trade enquiry, the sender confirms that they are at least 18, are acting for business purposes, have authority to act for the named organisation, and will provide accurate information.
2. Acceptable website use
The website may be used lawfully to review our business categories and make genuine enquiries. Users must not interfere with the website or its security; introduce malicious code; attempt unauthorised access; scrape or commercially reuse substantial content without permission; submit unlawful, abusive, false or misleading information; send sensitive personal or biometric data through the form; or use the website for unlawful activity.
3. Website and product information
Website content is general information and is not a binding offer. Product categories, descriptions, images, specifications, brands, availability and compliance requirements may change. Inclusion of a category does not mean a particular product is in stock, approved for a particular use or available in every territory.
A written quotation and order confirmation contain the binding commercial and product details. Customers must assess whether goods are appropriate for their intended use, resale channel and territory. Nothing on the website is legal, regulatory, technical, safety or data-protection advice.
4. Electronics and regulated products
Applicable obligations depend on the product, its features, origin and destination. Where FAZBS acts as an importer or distributor, we will take reasonable steps to meet the duties applying to us for the specific product. These may include checking relevant conformity information, markings, instructions, importer details and traceability records.
A general website statement is not a product certificate or declaration of conformity. Any product-specific certificate, test report, warranty or regulatory document must be identified in the quotation or order documentation. Customers remain responsible for their own storage, handling, onward supply, product information, take-back, recall, advertising and resale obligations.
5. Vape-hardware enquiries
Vape-hardware categories are for adult trade enquiries only. We do not offer single-use or disposable vapes. Any vape hardware considered for supply must be reusable and lawfully marketable in the relevant territory. No nicotine product, e-liquid or age-restricted item is offered unless specifically confirmed in writing and may lawfully be supplied.
A customer enquiring about vape hardware warrants that it is an established business represented by an adult; will not supply age-restricted products to anyone under 18; operates appropriate age-verification and responsible-retail controls; will comply with applicable product, advertising, environmental and take-back obligations; and will not describe FAZBS as an authorised brand distributor unless confirmed by us in writing. We may reject or cancel an enquiry or order where business, age, product or compliance checks are not satisfactory.
6. AI and facial-recognition categories
References to AI, automation, smart security or facial-recognition products describe potential enquiry categories only. They do not promise that a particular system is available or suitable for a particular purpose. Unless agreed in a separate written statement of work, FAZBS does not provide legal or data-protection advice; guarantees concerning AI accuracy, bias, output or regulatory compliance; biometric surveillance services; decisions about a customer’s lawful basis; or operation of biometric databases.
A customer considering facial-recognition or biometric technology is responsible for assessing its proposed use, including necessity, proportionality, transparency, security, equality impacts, impact assessments and any required consultation or authorisation. Supply of equipment does not mean every proposed use is lawful. Any software development, integration, biometric processing or ongoing AI service must be governed by a separate written scope, licence and, where required, data-processing agreement.
7. Brands and third-party products
Third-party names and trade marks belong to their owners. Their appearance describes products or categories that may be requested and does not mean FAZBS is an authorised distributor, partner or representative. Any authorised-distributor status or manufacturer warranty must be expressly confirmed in writing for the relevant product.
8. Enquiries, quotations and contract formation
Submitting an enquiry does not place an order or oblige either party to proceed. Unless a quotation states otherwise, a quotation is an invitation to place a business order and may be withdrawn before acceptance; an order submitted by a customer is an offer to purchase on the quoted terms; and a binding contract arises only when we issue written order acceptance or another document expressly confirming acceptance. Automated messages acknowledge receipt only.
If an order confirmation, incorporated quotation or separately signed agreement conflicts with these terms, the more specific written document takes priority for that order.
9. Prices, VAT and payment
Prices and payment terms are those in the written quotation or order confirmation. Unless stated otherwise, prices are in pounds sterling; exclude VAT; exclude delivery, insurance, customs duties and other applicable charges; and remain subject to stock and supplier availability until an order is accepted.
Payment must be made in cleared funds by the stated due date and method. We may suspend procurement or delivery while an undisputed overdue amount remains unpaid. Statutory interest and recovery costs may apply to late commercial payments.
10. Availability and substitutions
Supply is subject to availability and satisfactory compliance checks. We will not substitute a materially different product without agreement. Where a product becomes unavailable before acceptance, we may withdraw or revise the quotation.
11. Delivery, risk and title
Delivery dates are estimates unless expressly confirmed as binding in writing. The customer must provide accurate delivery information and reasonable access. Risk passes on delivery to the agreed destination or as otherwise stated in the order confirmation.
Legal title remains with FAZBS until all amounts due for the relevant goods have been received in cleared funds. Until title passes, the customer must keep goods identifiable, appropriately stored and insured and must not create a charge over them, subject to applicable law.
12. Inspection, defects and returns
The customer should inspect goods promptly after delivery and notify us promptly in writing of shortages, transit damage, incorrect products or apparent defects, with reasonable details and evidence. A defect not reasonably identifiable during initial inspection should be reported promptly after discovery.
Goods may be returned only with prior authorisation. Where goods are confirmed defective or incorrectly supplied, we may repair, replace or refund them as appropriate. Business purchases cannot be returned merely because the customer changes its mind unless agreed in writing. Nothing excludes a right or remedy that cannot lawfully be excluded.
13. Customer responsibilities
The customer is responsible for checking quotations and order confirmations; providing accurate business, product and delivery information; obtaining required licences, registrations, permissions and approvals; complying with sanctions, customs, import and export controls; storing, handling, using and reselling goods safely and lawfully; following instructions, warnings and recall notices; maintaining appropriate onward-sale and traceability records; and not making unauthorised claims about FAZBS, a manufacturer, brand or product.
14. Intellectual property, privacy and availability
The website’s design, text, graphics, branding and other content are owned by us or used with permission. Except for temporary viewing or internal business evaluation, no right is granted to reproduce, modify, publish, sell or commercially exploit content without prior written permission.
Our Privacy Policy explains how we process personal data and our Cookie Policy explains our use of cookies. We may change, suspend or withdraw website content without notice and do not guarantee uninterrupted or error-free access. External links are provided for convenience and we do not control third-party websites.
15. Confidentiality
Each party must protect non-public commercial or technical information received from the other and use it only for the relevant enquiry, quotation or supply relationship. This does not apply to information already lawfully known, public through no breach, independently developed, lawfully obtained elsewhere or required to be disclosed by law.
16. Liability
Nothing excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of obligations concerning legal title, or any liability that cannot lawfully be excluded or limited.
Subject to that paragraph and applicable law, neither party is liable for indirect or consequential loss or loss of profit, revenue, anticipated savings, business opportunity or goodwill; and our total aggregate liability arising from a supply contract will not exceed the total price paid or payable for the goods giving rise to the claim. These limits do not affect a customer’s obligation to pay valid invoices. Each party must take reasonable steps to reduce avoidable loss.
17. Events outside reasonable control
Neither party is responsible for delay or failure caused by an event beyond its reasonable control, provided it notifies the other and takes reasonable steps to reduce the effect. Payment for goods already supplied is not excused. If material delay continues, either party may end the affected order by written notice, subject to payment for goods or properly incurred costs.
18. General provisions
- Entire agreement: the order confirmation, incorporated quotation, these terms and any separately signed agreement form the entire agreement for that order. This does not exclude fraud.
- Changes: changes to an accepted order must be agreed in writing by authorised representatives.
- Assignment: neither party may transfer an accepted order without the other’s written consent, except as part of a genuine business reorganisation or sale preserving the other party’s rights.
- Third-party rights: no person other than the contracting parties may enforce these terms under the Contracts (Rights of Third Parties) Act 1999.
- Severability and waiver: if a provision is unenforceable, the remainder continues; delay in enforcing a right is not a waiver.
- Notices: formal notices must be in writing and sent to the business or registered contact details in the order documents.
19. Governing law, courts and contact
These terms, the website and related non-contractual disputes are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction unless the parties expressly agree another process in writing.
FAZBS LTD
Company number: 17002010
Registered office: Office 811, 85 Dunstall Hill, Wolverhampton, United Kingdom, WV6 0SR
Trading address: 2 Forest Street, London, E7 0HW, United Kingdom
Email: info@fazbs.co.uk