Frequently asked questions
Before you send an enquiry
These answers explain the general FAZBS process. Product and transaction details are confirmed in writing for each accepted enquiry.
Do you sell to the public?
No. FAZBS operates on a business-to-business basis. The website does not provide consumer accounts or a consumer checkout.
Is the website a live stock list?
No. The website shows the categories of enquiry we assess. Availability, models, quantities and lead-time information are confirmed in writing for a particular request.
How do I request a price?
Send the product or solution, required specification, quantity, intended market and delivery destination. If the enquiry can progress, FAZBS will provide written commercial details.
Do minimum order quantities apply?
They may. Minimum quantities depend on the product, model, supplier route and transaction. Any applicable minimum is confirmed in the quotation.
Can I ask for a product that is not shown?
Yes. Send the manufacturer, model, specification and estimated quantity. We will assess the request without promising that the item can be sourced.
Do you supply branded products?
FAZBS accepts specification-led enquiries for named brands and models. A brand name on the website does not imply affiliation, endorsement, authorised distributor status, stock or permanent availability.
What electronics can I enquire about?
Enquiries may include smartphones, wearables, audio, charging, gaming accessories, smart-home products and related electronics.
Are AI services a FAZBS offering?
Yes. AI Solutions is a defined FAZBS category covering business automation, chatbots, customer-service workflows, CRM integration, document and information workflows, business intelligence, enabled hardware and connected consumer technology. Each project is scoped separately.
Can FAZBS guarantee the result of an AI project?
No. AI systems and outputs have limitations. A written scope identifies proposed deliverables, responsibilities, dependencies and controls, but does not guarantee a particular accuracy, regulatory, financial or operational result.
Do you sell vape products online?
No. FAZBS accepts B2B enquiries for reusable vape hardware from legitimate adult trade customers. There is no online consumer sale or checkout.
Do you offer disposable vapes?
No. FAZBS does not offer single-use or disposable vapes. The category focuses on reusable devices, refillable systems, replacement hardware, batteries, charging products and accessories.
Do you supply e-liquid or nicotine products?
The website describes a reusable hardware range. Nicotine-containing products or e-liquids are not included unless expressly identified and agreed in a written quotation together with the applicable requirements.
What information is needed for a trade account enquiry?
Provide the legal business name, company number where applicable, business activity, contact information, purchasing requirement, quantity, destination and intended use or resale market.
Can you deliver outside the UK?
International enquiries may be assessed. Whether a destination can be supported, together with responsibilities, documents, costs and delivery terms, is confirmed for the proposed transaction.
What documentation will I receive?
Documentation varies by product and transaction. Tell us what you require at the enquiry stage. Documents included with an accepted order will be identified in writing.
How quickly will you reply?
We assess enquiries according to their detail and complexity. FAZBS does not publish a guaranteed response time; a complete brief helps us review the request efficiently.
Trade enquiries
Still have a question?
Email info@fazbs.co.uk or use the trade enquiry form.